Lettings/Sales Administrator (Monday to Friday - 30-hour week) - £22,000 - Eastcote
A well-established Lettings & Property Management company is looking for an organised Lettings/Sales Administrator to join their friendly team in the Borough of Harrow.
The ideal candidate will have a proven track record in administration and customer service, with a passion for the lettings industry and a proactive approach to problem solving. They should be polite, well-presented, with the ability to think on their feet and consistently go above and beyond for clients. Reporting to the Lettings Managers, they will be responsible for delivering excellent service while handling a variety of administrative tasks.
Duties:
Developing relationships with existing and new landlords
Assisting with general queries
Updating spreadsheets ready for weekly meetings and/or monthly review
Administering details on
Reapit, and ensuring notes are made clearly
Updating internal documents and keeping the Office Folders current and tidy
Responding to telephone and website leads and assisting Lettings Managers with arranging appointments
Assist with sending daily statements/invoices, and having the ability to learn and understand basic fee input and reviewing transaction data
Liaising with Accounts to discuss rent or statement queries
Administration of new let progression using Reapit and Goodlord, and troubleshooting any delays
Registering deposits in relevant deposit scheme
Liaising with solicitors for advice if required
Assisting with chasing rent arrears or overdue fees
Prepare and assist with serving Section 21s
Updating window cards and marketing information on a regular basis
Updating/adding properties onto our website and various portals, i.e. Rightmove and Zoopla
Organising To Let/For Sale board process
Administering of obtaining Landlord and Tenant ID, and ensuring we have signed T&C's and any other required document tracking
Sending out memos about new sales enquiries
Assisting with renewals and checking portals for similar properties on the market
Requirements/Previous Experience:
Previous experience in an Administration role within Lettings is a must!
Confident in liaising with a variety of people at different levels via phone and email
Strong secretarial and management support experience
Excellent attention to detail
Excellent Customer Service Skills
Confidence in using a variety of computer software and ability to learn
Proactive and flexible to ensure smooth running of the Lettings Department
A good understanding of Agreements and Clauses/Industry Regulations
Benefits:
Friendly and supportive team environment
21 days annual leave (plus bank holidays)
Contributory Pension scheme
Working Hours: Monday-Friday, Part Time: 9 am to 3:30 pm
Salary: £22,000
Located: The London Borough of Harrow
If you are a proactive individual who is keen to progress your career, please contact Sarah on the Business Support team at Dove & Hawk Property Recruitment.
02037259835 |
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
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