Client Manager – Longton, Stoke-on-Trent
Working Hours: Permanent, Full-Time. Salary: £38,000–£42,000 per annum, depending on experience.
Our client is a well-established and client-focused accountancy practice based in Longton, Stoke-on-Trent. They are committed to delivering exceptional accounting services and building long-term relationships with clients across a wide range of sectors and business sizes. As the practice continues to grow, we are seeking an experienced and driven Client Manager to join the team.
Key Responsibilities
* Take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies across multiple sectors.
* Act as the primary point of contact, building and maintaining strong client relationships.
* Prepare and review financial statements for sole traders, partnerships, and limited companies.
* Review corporation tax and personal tax returns.
* Oversee monthly and quarterly management accounts.
* Review VAT returns for accuracy and compliance.
* Manage payroll and pension submissions where required.
* Support partners with ad hoc client work and bespoke projects.
* Mentor, supervise, and develop junior team members.
* Ensure all work is delivered accurately, efficiently, and to a high standard.
Qualifications
* ACCA/ACA qualified or finalist with equivalent experience.
* Minimum 5 years of experience within an accountancy practice.
* Proven experience managing a client portfolio.
* Strong technical knowledge across accounts, tax, VAT, and management accounts.
* Excellent communication and relationship-building skills.
* Experience mentoring or supervising junior staff.
* Proficient in Xero, Sage, and Microsoft Office.
* Highly organised with strong time‑management skills.
* Proactive, solutions-focused, and client‑driven approach.
Benefits
* Flexitime for improved work-life balance.
* Study support and ongoing professional development (day release).
* 29 days holiday per year (including bank holidays).
* Free on-site parking.
* Supportive and collaborative working environment.
* Clear progression opportunities within a growing practice.
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