The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You'll Do:
1. Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
2. Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
3. Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us:
4. Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
5. Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
6. Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
7. Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
8. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
9. Eye care
10. Free legal & money advice
11. Counseling sessions
12. Hospital & death benefit plans
13. Cycle to work scheme
14. Wellbeing tips and support fitness videos
15. Recipe ideas
16. Advice on keeping active and healthy living
17. Wellbeing podcasts and tv
18. Breathing exercises
19. 24/7 advice and support line
20. Team reward & recognition
21. Free meals on duty
22. Free parking
The Ideal Candidate
23. Excellent Communicator: Possess strong written and verbal communication skills.
24. Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
25. Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
26. Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
Hotel
The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.
Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.