Security Retail Operations Manager
Better places, thriving communities. Security Retail Operations Manager
Company: Mitie Business Services - Security
Hours: 45 hrs per week
(Flexibility will be required as the hours will be varied)
Package: Company car & fuel card, holiday and other benefits
Mitie is currently looking to recruit a Security Retail Operations Manager to oversee the Avonmouth region and business plan ensuring the division are delivering to agreed objectives/targets. Our Operations Manager will be assisting with managing the day to day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion – further ensuring regional operational growth plans. The main duties of our Operations Manager will include (but not be limited to):
* Ensuring employee welfare checks are completed
* Help complete monthly branch-based business report
* Recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles
* Manage customer requirements through provision of visit reports where required
* Conduct and monitor staff appraisals of direct reports. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
* Build, maintain and manage positive relationships
* Adhere to client KPIs
* Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers
Our Operations Manager will be required to have:
* Full clean driving licence
* Front line SIA licence
* At least 2 years security industry experience
* Financially aware
* Good interpersonal skills
* Proven experience in problem solving
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans, and a save-as-you-earn scheme. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a Mitie Matching Share Plan (you could even be awarded free shares in Mitie) and an opportunity to earn Mitie Stars as recognition for your hard work. Cash prizes are available each month, and at the end of the year there is a chance to win a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
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