Your main day-to-day responsibilities will include:
* identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office
* line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback
* advocating for users and understanding user needs to design simple, effective and accessible services
* creating prototypes and concepts to communicate and test ideas with users and improving with evidence
* mapping user journeys, processes and visualising design problems
* collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders
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