Job Description
Thomas Search are working on behalf of a values driven market shaping consultancy on a mission to accelerate the transition to low – carbon, affordable-to-heat homes. As part of their next phase of growth, we are looking to appoint an experienced and purpose-led Operations Manager / Senior Project Manager. This is a rare opportunity to join a fast-scaling social enterprise at the forefront of sustainable retrofit, combining operational leadership with strategic programme delivery that makes a genuine difference in communities. This hybrid leadership role blends operational management and retrofit programme delivery. You’ll oversee the day-to-day running of a dynamic and growing business while leading teams to deliver high-quality, PAS-standard retrofit schemes across the UK. You’ll work directly with the Operations Director and senior leadership to shape processes, improve performance, and embed social value across operations. Day to day: Operational Management
* Lead daily operations across logistics, finance, and delivery teams
* Develop and implement policies for compliance, reporting, and quality
* Monitor KPIs and performance metrics; drive continuous improvement
* Build a high-performing team culture with coaching and mentoring
* Oversee budgeting, forecasting, and financial reporting
Retrofit Leadership
* Lead delivery of domestic retrofit schemes to PAS 2035/2030 standards
* Ensure full compliance with UK building regulations, HSE, and sustainability standards
* Identify new opportunities aligned to funding frameworks (ECO4, SHDF, WHQS)
* Represent in industry forums and stakeholder groups
Ideal skill set
* Bachelor’s degree in construction or Business-related field
* MRICS Accredited (or equivalent experience)
* 8–10+ years in operations/project delivery roles, in retrofit or housing
* Proven leadership skills with a collaborative, people-first approach
* Sound knowledge of contract/project management, HSE, energy funding schemes
* SMSTS, CSCS, NEBOSH, MCIOB or equivalent
* Experience scaling operations in a growing business
This is your chance to play a central role in making change in a purpose, professional arena where people come together.