Overview
Customer Service Planner
Based in Halesowen
Monday to Friday
8am to 5pm (Office-based)
£12.27 per hour
Temporary to permanent
Role
* Dealing with both inbound and outbound calls
* Liaising with external customers
* Updating CRM with customer requests and job details
* Scheduling engineers jobs
* Updating customers on progress reports
* Data entry
* Dealing with reports
* Routing jobs for engineers
Successful Candidates
* Will have previous scheduling experience
* Experience of dealing with key accounts
* Excellent attention to detail
* Be organised
* Possess excellent IT skills
* Have great communication skills
How to Apply
Send us your CV highlighting why you\'re the perfect fit for our role.
Join us and let\'s create something great together! Your future starts here!
We can\'t wait to meet you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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