URGENT VACANCY! This is a brand-new service for Cartrefi so you’ll be joining us at an exciting time to really help us shape this new caring support service. Come and make a real difference: we’re looking for a brand new Service Manager to help make everyday remarkable for our team in Llanddona, Anglesey. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this. Location: Llanddona, Anglesey Hours: Full time 37 hours per week. This is 30 hours management, 7 hours hand on support and our shift patterns will include weekends but no sleep-ins Salary: £32,669pa and our travel expenses is paid 45p per mile Contract: Permanent Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity Click here to learn more about growing your career at Cartrefi Cymru What you’ll be doing: Exciting! As the new Service Manager, you will be setting up a new project for an individual who requires ongoing round the clock support. You'll be supporting a new staff team, safeguarding the person we support to enable quality of life whilst ensuring we are compliant with regulations and legislation. As Service Manager you’ll be responsible for the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person- centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action. You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop. Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable. Please note personal care is involved in this role. Who we are looking for: We’d love to hear from you if you have: experience supporting people with learning difficulties in a social care setting Level 5 qualification in Health and Social Care (or actively working towards) a strong caring nature to support others to live an enriched life and fulfill their potential effective communication and the ability to influence others a working knowledge and understanding of the Care Council for Wales Code of Practice flexibility to work shifts and provide cover as required Welsh language skills preferred so you can effectively communicate with Welsh-speaking people we support and meet their cultural and linguistic needs access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this a drivers licence and happy to travel for meetings and training. Our Benefits Excellent training and development opportunities to achieve qualifications 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave Benevolent Fund, confidential financial wellbeing resource available to our colleagues Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme Refer a Friend - Referral Programme Company pension Cycle to work scheme Benefits and discount platform Eligibility for Blue Light discount card And much much more… About Us Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here Our Values We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include: Honesty Trust Kindness Respect Wellbeing Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.