Lead the Future of Customer Success in Sustainability Are you an experienced people manager ready to shape the way organisations engage with sustainability? As our Customer Success Team Manager, you’ll take the reins of our UK customer success function - managing a talented team, driving client retention and growth, and ensuring businesses extract maximum value from the Supply Chain Sustainability School. This is a fantastic opportunity to combine strategic influence with hands-on leadership, representing the school as a trusted partner and thought leader across the built environment sector. The Role at a Glance: Customer Success Team Manager Old Street London office / Hybrid - Office attendance required for onboarding as well as monthly team meetings and client meetings/events as required £50,000 Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more… Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Your Skills: People Management and Team Leadership. Customer Success, Customer Support, Client Management, Excellent influencing and communicating skills. ** Heads-Up - We really value a short intro covering note :-) ** Who we are: Action Sustainability is a ...