JOB TITLE: Lawn Operative JOB TYPE: Permanent TYPE: Field-Based HOURS: 40 hours per week ABOUT US Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year. Our Brands: · Drain Doctor · Bright & Beautiful · Countrywide Grounds Maintenance · Dream Doors · Pimlico Plumbers London · Greensleeves Lawn Care Greensleeves Lawn Care: Greensleeves are one of the UK’s largest lawn treatment providers delivering high quality, affordable lawn care services to gardens across the UK. We specialise in all aspects of lawn care to create lush, green, healthy lawns. REPORTS TO: Managing Director PURPOSE OF THE ROLE As a Lawn Operative, you’ll deliver our planned lawn care services to customers, providing expert advice, upselling additional treatments, and helping grow our customer base. You’ll be the face of the brand – building relationships, solving lawn issues, and ensuring every garden looks its best. KEY RESPONSIBILITIES Deliver a full range of lawn care services including fertilisation, weed control, aeration, scarification, and top dressing. Maintain contact with customers before and after treatments (treatment reminders) Identify lawn issues and recommend appropriate treatments Accurately complete visit records, banking logs, and stock reports Operate and maintain professional lawn care machinery Ensure all health & safety standards are met Maintain cleanliness and servicing of company vehicle and equipment Support business growth through customer referrals and marketing materials Carry out lawn analysis and quotations Provide exceptional customer service and uphold a professional appearance Liaise with a head office team to offer a seamless customer experience This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role. Full Training will be provided on the job with the opportunity to obtain qualifications. EXPERIENCE/SKILLS/KNOWLEDGE EXPERIENCE: Proven track record of customer service and communication Full UK driving licence Able to operate machinery We value potential over experience. If you're the right fit, we want to hear from you! SKILLS / KNOWLEDGE: Good attention to detail Highly organised Enjoys working outdoors and independently BEHAVIOURS Customer focused approach with a professional and friendly manner Positive and open to change Motivated Open & Clear Communicator Organised Self-Motivated & Hardworking Problem Solver Proactive & Hands-On Ready to Apply? If you're looking for a rewarding role within a growing, well-established company, we'd love to hear from you. Click "Apply" and join us in growing greener, healthier lawns across the UK. INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. Brand: GRS UK Greensleeves Garden Care