Registered Manager – Choices Homecare
Location: Oldham (Office based, with occasional travel)
Salary: £38,000–£40,000 (depending on experience and qualifications)
Contract Type: Full-time, Permanent
About the Role
We are seeking an experienced and motivated Registered Manager to lead our Oldham branch. This key leadership role ensures safe, effective, and compliant delivery of care, while supporting service growth and maintaining our reputation for excellence.
Key Responsibilities
* Lead the day‑to‑day operation of the branch, ensuring person‑centred care that promotes dignity, choice, and independence.
* Maintain appropriate staffing levels (110% coverage) and ensure all staff are suitably qualified and supported.
* Build strong relationships with service users, families, social workers, and commissioners.
* Oversee referrals, assessments, and care planning to meet contractual and organisational timescales.
* Act as the CQC Registered Manager, ensuring full regulatory compliance.
* Maintain 100% adherence to mandatory training, audits, and supervision schedules.
* Lead investigations into complaints, safeguarding issues, and incidents, ensuring duty of candour and timely CQC notifications.
* Conduct regular quality and health & safety audits, taking prompt action to address risks.
* Provide clear direction and support to the deputy manager, care coordinators, AROs and care workers.
* Oversee recruitment, induction, supervision, training and performance.
* Promote open communication, teamwork and continuous improvement.
* Champion the organisation’s values, fostering a culture of empathy, respect and excellence.
* Monitor performance against targets and budgets, ensuring operational efficiency.
* Identify opportunities to grow delivered care hours and strengthen service delivery.
* Contribute to monthly performance reviews and support business development initiatives.
* Maintain a strong local profile through professional engagement and marketing activities.
Essential Requirements
* Proven experience as a CQC Registered Manager within domiciliary or community care.
* Strong knowledge of CQC standards, safeguarding and governance.
* Excellent leadership, organisational and communication skills.
* Ability to manage budgets, meet KPIs and deliver consistent service quality.
* Level 5 Diploma in Leadership for Health & Social Care (preferred) or willingness to complete.
* Flexible approach with participation in on‑call duties and occasional travel.
* Full driving licence and access to a vehicle.
* Good knowledge of the Oldham locality and care network is advantageous.
What We Offer
* Competitive salary (£38,000–£40,000 depending on experience).
* Training and development: Access to Optimo Learning Academy and support to achieve Level 5 qualification.
* Career progression: Clear opportunities to grow within the Optimo Care Group.
* Supportive environment: Collaborative and values‑led culture.
* Employee benefits:
o Health Assured Employee Assistance Programme (EAP)
o Reward Gateway discount platform
o £250 Refer‑a‑Friend scheme
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