I’m currently recruiting on behalf of a long-established, property management firm based in central London, who are looking to appoint a Helpdesk Administrator to support their growing asset and property management team.
My client is a niche property management firm with a strong national presence, managing over 60 commercial and mixed-use properties across the UK. Based in stylish Soho offices, they have a reputation for long-standing client relationships and a collaborative approach across teams including investment, valuation, and fund management.
This is an excellent opportunity for a proactive and organised FM Help-desk Administrator to become the first point of contact for tenants, contractors, and clients. You’ll help manage work orders, coordinate service teams, and ensure the efficient handling of property-related queries across the portfolio.
Key Responsibilities:
* Responding to incoming helpdesk requests via phone and email
* Coordinating with contractors and site teams to manage and track work orders
* Maintaining up-to-date contractor and property records, including access/keyholder info
* Raising purchase orders for both planned and reactive maintenance
* Keeping files and compliance documentation current and accurate
* Supporting the Facilities Manager and wider property team with administrative tasks
We are looking for a confident communicator with strong verbal and written skills who is highly organised, with a strong attention to detail. Proficient in Microsoft Office (Excel, Outlook, Word) and comfortable liaising with multiple stakeholders (tenants, clients, suppliers).
What’s in it for you?
* Join a financially secure firm with a respected name in the sector
* Enjoy hybrid working with flexibility and autonomy
* Work in a friendly, close-knit team with strong internal support
* Gain exposure to multiple disciplines within property and asset management
If this sounds like a good fit for you, feel free to apply here or reach out to me directly for a confidential chat.