Join our team and be part of a dynamic environment where you can make a real difference for our customers. Your responsibilities will include:
1. Picking and selecting high-quality products for online orders, ensuring they are ready for delivery or providing suitable substitutions when items are out of stock.
2. Using a handheld device to plan your route around the store, selecting items, and managing your time efficiently to complete each shop.
3. Handling customer queries, processing orders, and assisting with loading vans for home deliveries behind the scenes.
4. Providing excellent customer service by supporting and proactively assisting customers.
5. Building knowledge about our products, services, and promotions to offer helpful recommendations.
6. Working flexibly across the store as needed, with early morning shifts starting at 4am, in a fast-paced, physical, and energetic environment.
7. Being friendly, welcoming, and enthusiastic about helping customers.
8. Using initiative to solve problems, taking responsibility, and working both independently and as part of a team.
9. Learning to use new digital tools and technology to perform your job effectively, including moving shopping containers up to 15KG.
10. Paying attention to detail by keeping the store clean and clutter-free to enhance the shopping experience.
11. Meeting age requirements: above school-leaver age; at least 18 if shifts include hours before 6am or after 11pm.
12. Having the Right to Work in the UK.
We are committed to creating an inclusive workplace where everyone can thrive. We offer development opportunities, mentorship, training, and career progression pathways. We celebrate diversity and provide resources and support to ensure all colleagues feel valued and included.
Our benefits include:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on weekends and at Argos on pay days.
* Free food and hot drinks in stores.
* Generous holiday entitlement, including maternity and paternity leave.
* Matching pension contributions between 4-7.5%.
* Discounted Sainsbury's shares purchase scheme.
* Special offers on gym memberships, holidays, retail vouchers, and more.
* Wellbeing support, including access to our Employee Assistance Programme.
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