Overview
Location and Shift: North-West (multi-site) | Full-time | Minimum one day per week based in Manchester. At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We\'re looking for a Facilities Management Coordinator who will act as the customer-facing representative across multiple sites, bringing together facilities services to provide a seamless, high-quality experience for building users.
Responsibilities
* Act as the first point of contact for all FM-related queries, ensuring requests are logged, tracked, and resolved efficiently
* Maintain a visible presence across sites, proactively supporting occupants and ensuring shared spaces are clean, tidy, and well-presented
* Coordinate and manage work orders via CAFM systems, including raising jobs, tracking progress, and liaising with relevant teams
* Build strong relationships with clients and stakeholders, providing regular updates on outstanding issues and service delivery
* Support health, safety, and compliance activities, including playing an active role during fire emergency procedures and carrying out monthly PPMs
Required Qualifications
* Proven experience in Facilities Management
* IOSH or NEBOSH certified
* Experience using CAFM systems for logging and managing work orders
* Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
What we\'re looking for
* Excellent interpersonal and communication skills, both written and verbal
* Self-motivated with the ability to work independently and make decisions confidently
* Strong attention to detail with a methodical and organised approach
* Flexible and adaptable, with effective problem-solving skills and a positive approach to conflict resolution
* Experience supporting workplace services such as printing and audio-visual solutions (desirable), along with a Health & Safety qualification such as IOSH (desirable)
What\'s in it for you
* Opportunity to work across a diverse portfolio of sites in the North-West
* Ongoing training and development to support your career progression
* Exposure to a dynamic, customer-focused facilities environment
There\'s a place for you at Mitie, join us today!
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