Senior Administrator - Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)
Location: Cambridge, Fenland, Peterborough & Huntingdon with primary locations being Cambridge & Huntingdon. Countywide travel is essential.
We are looking for an experienced professional to join our OPAC Administration Services, supporting the countywide Diabetes service.
Responsibilities
* Lead line management of Administrators, Assistant Administrators, Referral Coordinators, and Call Handlers.
* Conduct regular supervisions and appraisals to ensure high performance and staff development.
* Oversee day‑to‑day operational workload, allowing the team to work efficiently and effectively.
* Provide senior administrative support to the countywide Podiatry service and clinicians.
* Process and manage all incoming referrals, maintain service email accounts, and manage waiting lists.
* Implement clinic and appointment changes as necessary.
* Maintain up‑to‑date records on internal and external systems and manage communication materials.
* Serve as the first point of contact for patients.
* Handle additional and ad‑hoc tasks as directed by the Admin and Clinical Leads.
* Collaborate with leadership teams, clinicians, and service users to resolve issues promptly.
Qualifications
* Proven track record in administration and strong leadership skills.
* Ability to manage a high‑demand workload and prioritise conflicting tasks.
* Experience in conducting supervisions and appraisals in line with Trust policy.
* Understanding of mandatory training compliance for teams.
* Excellent organisational and communication skills.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under‑represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
We reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles.
For further details contact: Becky Dix, Administrative Lead, email: Becky.Dix@cpft.nhs.uk.
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