Customer Experience Advisor?
Chester
£20,383 per annum
Part-time, Permanent
25 hours per week over 5 days
?
Are you a brilliant customer champion who can join our team and live our values every day to deliver an excellent service?
You'll love helping customers, so this'll be a big part of your previous roles, especially in a busy office or contact centre environment. Youll be a great communicator, who can support customers to access our services putting them at the heart of everything you do.
Youll be able to
1. Champion for our customers, providing an excellent customer experience as the first point of contact.
2. Help customers access our services in line with our customer commitment.
3. Live our values every day, taking ownership of queries and doing what matters most for our customers.
4. Support first contact resolution of queries including diagnosing & scheduling repairs and with rent, ASB, lettings and home ownership queries.
5. Help provide an accessible, value for money customer experience to meet the diverse needs of our...