Job Description
We are seeking a skilled and reliable Tyre Fitter to join our team. In this role, you will be responsible for providing professional tyre fitting services at our Kettering Road, Northampton centre, ensuring safety, efficiency, and high-quality service. As a Tyre Fitter, you will be the face of our company, delivering exceptional customer service while maintaining and fitting tyres on a wide range of vehicles.
About The Role
General Responsibilities:
* Tyre Fitting: Perform tyre changes, repairs, balancing, and alignment at customer locations using mobile equipment. Handle tyres for various vehicle types, including cars, vans, and light commercial vehicles.
* Customer Service: Provide a high level of customer service by engaging professionally with clients, answering queries, and offering expert advice on tyre care and maintenance.
* Safety Compliance: Adhere to all health and safety regulations during tyre fitting procedures, ensuring both your safety and that of the customer.
* Equipment Maintenance: Ensure that all mobile fitting equipment and tools are in good working order, clean, and properly stored in the mobile unit. Report any faults or issues promptly.
* Inventory Management: Manage stock levels of tyres and materials within the mobile unit, ensuring you have the necessary inventory to complete jobs efficiently.
* Record Keeping: Maintain accurate records of all jobs completed, including customer details, services provided, and any additional work recommended.
* Upselling: Identify opportunities to upsell additional services or products, such as wheel alignment, balancing, or premium tyre options, to enhance customer satisfaction and company revenue.
Skills Required:
* Solid mechanical/vehicle knowledge
* Strong customer service skills with a friendly and professional demeanour.
* Ability to work independently and manage time effectively.
Skills Needed
About The Company
Servicing Made Simple We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. 100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status. Trained and Qualified Technicians All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which? Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait. 75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria
Required Criteria
Closing DateThursday 31st July, 2025