Overview
UK&I People Consulting - AI HR Reimagined - Senior Manager
EY is shaping the future with confidence and helping clients build a better working world. This role sits within EY People Consulting, HR Transformation team, focusing on reimagining HR through AI, GBS models, and human-centered experiences.
HR Transformation – AI HR Reimagined – Senior Manager
The HR Transformation team partners with clients to shape and navigate people agendas, building functions that are business-focused, cost-effective, and agile. Central to this strategy is the use of AI to simplify the tech landscape, unlock insights through data, and deliver personalised, human-centered experiences. This role involves working with clients to reinvent HR processes, tailor methods to client goals, and apply universal strategies, AI, and technology to improve HR departments.
Responsibilities
* Reimagine HR operating and service delivery models, embedding GBS, automation, and AI.
* Shape AI and people-technology strategies, simplifying landscapes and enabling human-centered experiences.
* Drive HR GBS transformation from strategy and design to implementation, optimizing efficiency, scalability, and impact.
* Guide clients to become AI-ready across data, process, governance, and people skills.
* Identify and prioritise AI/automation use cases across the employee lifecycle, building compelling business cases and pilots (GenAI, Agentic AI, intelligent automation).
* Build trusted relationships with senior stakeholders, influencing C-suite agendas.
Senior Manager – Requirements
* Experience leading multiple HR Transformation workstreams to develop future HR operating models, including embedding AI.
* Proven leadership of teams delivering complex, inter-dependent outputs (e.g., C-Suite presentations, workshop documentation, process localization and documentation).
* Experience leading HR and HR Service Delivery Transformation, improving capabilities of HR and GBS functions.
* End-to-end GBS experience from strategy and design to implementation.
* Understanding of AI impact on HR operating models and the future of HR in AI workforce design and run.
* Designing and delivering people-technology strategies involving AI and automation.
* Leading AI readiness assessments across data, knowledge, process, governance, people & technology.
* Building and prioritising AI/automation use case portfolios with feasibility, business value, and ROI analysis.
* Collaborating with cross-functional teams (HR, IT, data, legal&compliance) to develop future-ready architectures and data models.
* Simplifying or integrating people-technology landscapes to maximise value and employee experience.
* Developing business cases and investment roadmaps for scaling AI or automation.
* Strong client relationship management, stakeholder engagement, and team leadership.
You will
* Be passionate about using technology to create more human, inclusive experiences.
* Lead others and support junior team members through client delivery and development.
* Be platform-agnostic with functional knowledge of leading platforms (e.g., SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold).
* Communicate effectively and influence senior stakeholders.
* Be curious, innovative, and driven to help clients achieve their goals.
* Establish credibility quickly and demonstrate expertise.
* Take a practical approach to solving issues and gaining client agreement.
* Analyze complex problems and deliver insightful, practical, sustainable solutions.
Why EY will be brilliant for you
EY supports your success with networks and experiences that accelerate your career. Our Total Rewards package includes flexible working options and a range of benefits through FlexEY, covering holidays, health and well-being, insurance, savings, and discounts.
Our People Consulting practice has over 11,000 practitioners in a globally integrated team, advising senior leaders and helping clients respond to global scale and complexity with trusted value.
EY is committed to being an inclusive employer and we consider flexible working arrangements to balance client service and personal priorities.
Apply now
EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today and tomorrow.
Note: This listing reflects the Senior Manager, AI HR Reimagined role within EY People Consulting and does not include extraneous postings or boilerplate content from other listings.
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