Job Description
JOB TITLE: Manager, CIB Markets Controls Optimisation
LOCATION: Birmingham / Edinburgh / London
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
End Date: Tuesday 23 September 2025
Salary: From £65,000+ (dependent on experience & location)
Flexible Working: We support flexible working – for more information on flexible working options please refer to our policy information.
About This Opportunity
At Lloyds Banking Group we’re driven by a clear purpose: to 'Help Britain Prosper'. Across the Group, our colleagues are passionate about making a difference for our customers, businesses and communities.
This role is in our Markets Operations, Platforms & Surveillance Controls Optimisation team in the Chief Controls Office (CCO) in Corporate & Institutional Banking (CIB). The team leads and supports the control environment across Markets Operations, Markets Platform and Trade Surveillance and identifies control solutions to support the CIB and LBCM business.
We’re seeking a Risk and Controls subject matter expert who specialises in Markets Operations & Surveillance, ensuring CIB remain maintains and enhances the effective and efficient operation of controls relied on by our Risk Owners and in line with regulatory expectations, as CIB seeks to implement the Group’s strategy to grow, focus and change at pace.
Key Accountabilities
* Proactively support with Continuous Risk Management (CRM) activities and ensure these are carried out in line with Group appetite
* Support in finding opportunities to simplify, optimise, and automate controls using data analytics, innovative technology, and understanding embedded system based controls
* Assess the effectiveness of controls and create insights with new indicators and data analysis
* Lead on Risk Assessments and Control Self Assessments
* Provide independent control testing support
* Drive actions arising from operational risk events and breaches and applying lessons learned into control enhancements
* Validation of Operational Risk events
* Ensure that Control by Design is embedded in our Platforms and Strategic initiatives
* Maintain data within Risk Open Pages to ensure it is accurate and up-to-date
* Support wider CIB/CCO ad hoc projects when required, to provide Control inputs
* Deputise for management at relevant meetings and liaise with Risk Specialists regarding any regulatory developments, changes or enquiries
What You’ll Need
We’re looking for a driven, independent individual with a passion for understanding Risk and Controls from a Markets perspective. Your application should demonstrate:
* Markets Product Knowledge – Understanding of products relevant to the CIB and LBCM business, and how they operate across pre- and post-trade processes in Operations.
* Control Insight and Innovation – Experience identifying and implementing control enhancements using data-led solutions, including automation and system-based controls.
* Surveillance Controls – Familiarity with surveillance control frameworks and their application in a regulated environment
* Stakeholder Engagement – Ability to build strong working relationships across CIB, LBCM, BCB, Risk Specialists, and other business functions.
* Communication Skills – Excellent verbal and written communication, with the ability to translate complex or technical information clearly.
* Delivery Focus – Proven ability to prioritise, manage multiple tasks, and deliver under tight timeframes.
* Strategic Approach – A forward-looking approach to simplifying and automating controls, with curiosity to explore new technologies and methods.
About Working For Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we’re driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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