Customer Service Advisor – Planning Location: Raynesway, Derby Contract: 6-month fixed-term contract Hours: Monday to Friday, 8am - 4pm or 9am – 5pm (on a rota) Pay Rate: £13.20 per hour Are you a proactive and detail-oriented individual with a knack for organization and communication? Severn Trent is looking for a skilled Planning and Scheduling Coordinator to join their Permits Team based in Raynesway, Derby. This is a fantastic opportunity to gain valuable experience in the utilities sector and play a key role in ensuring smooth operations within a fast-paced and dynamic environment. About the Role As a member of the Permits Team, you will be at the forefront of planning and scheduling critical activities that keep our services running efficiently. Your work will involve coordinating with local councils to manage permits, liaising with customers to address their needs, and maintaining precise documentation to meet both organizational goals and regulatory requirements. In this role, you will: Schedule and coordinate activities related to the issuance and management of permits. Communicate with local councils to ensure all necessary permissions and approvals are secured in a timely manner. Handle customer queries with professionalism and provide updates on schedules and services. Maintain detailed records and documentation, ensuring compliance with industry standards and company policies. Collaborate wi...