About the role:
1. Be the first point of contact within the service
2. Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
3. Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
4. Complete effective processing of correspondence/data entry as required.
5. Minute take at partnership and clinical meetings as required
6. Collate, monitor, and report data/information and statistics as required
7. Carry out photocopying as required
8. Ensure that all admin, record-keeping, and communication within the project are maintained
9. Support team with incoming online and professional referrals
About you:
10. Knowledge of general office procedures
11. IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
12. Good interpersonal skills and a willingness to work flexibly as part of a team
13. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
14. Confident and effective communication skills, both verbally and in writing and solid numeric skills
15. Excellent organisational and time management skills
16. Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
17. Be flexible to work across operational sites as required
18. Minute taking experience would be an advantage
What we will give to you:
19. 25 days holiday (+ bank holidays) rising by 1 day every year during your first five years’ service (based on fulltime hours).
20. Flexible working arrangements
21. Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
22. Contributory pension scheme
23. A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
24. A friendly and supportive team
25. Training, career development & progression opportunities
26. Refer a Friend Scheme
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.