Head of Reception - Newcastle-upon-Tyne, Tyne and Wear
Job Details
* Position: Head of Reception
* Contract: Permanent
* Salary: Competitive + annual bonus
* Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
* Work Pattern: Full-time, Office-based
Job Description
Are you a confident and friendly individual passionate about delivering exceptional customer service? We are seeking a Head of Reception to join our client's team in the beautiful Kent countryside.
Responsibilities
* Oversee the reception team to ensure professional service
* Maintain seamless communication across departments
* Manage daily operations and create a welcoming environment
* Handle inquiries and resolve issues efficiently
* Prepare meeting packs and client reports
* Implement new processes to improve efficiency and client satisfaction
* Ensure sufficient office supplies and stationery
Requirements
* Experience in reception or customer service roles
* Excellent communication and interpersonal skills
* Strong organizational skills and attention to detail
* Proactive mindset and quick thinking
* Own vehicle required due to location
Benefits
* 25 days holiday plus bank holidays
* Annual bonus scheme
* 4% employer pension contribution
* Private medical insurance (after 1 year)
* Cycle to work scheme
* Paid volunteering day
* Birthday off (after 1 year)
* Annual staff appraisals
Application Process
Apply online through Rhiannon Winn, Principal Consultant. Please note the necessity of having access to your own vehicle due to the location.
About Office Angels
Office Angels is an equal opportunities employer committed to diversity and inclusion. We support candidates with reasonable adjustments at any stage of the application process.
This vacancy is managed by Office Angels, acting as an employment agency for permanent recruitment and a business for temporary staffing. We respect and value all applicants' talents and experiences.
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