Job Description
About the role:
1. £12.31 per hour
2. NIAS HQ, Knockbracken Healthcare Park, Belfast
3. 18.5 hours per week
4. Duration: Immediate start for approximately 6 months
What you'll be doing in this role:
5. To meet and greet service users and visitors to Trust Headquarters in a friendly and welcoming manner, notify the appropriate individual and to monitor and maintain contractor/visitor signing in/out books.
6. To ensure contractors receive a contractors pass and that all relevant documentation is completed prior to any work undertaken to ensure Health & Safety requirements are adhered to.
7. Log and action estates faults reported by staff to the Estates Department. Updating records regularly of all logged faults ensuring Estate’s personnel are directed to the appropriate department on arrival. Updating spreadsheet on the completion of work on their departure.
8. Record complaints and compliments from members of the public (either in person or over the telephone) making accurate records and passing on to relevant complaints personnel, ensuring confidentiality is maintained at all times.
9. Operate an effective bring forward (BF) system to ensure that messages are redirected, stock levels are maintained and weekly checks are performed in line with relevant policies.
What you'll need for this role:
10. 5 GCSE’s at Grade C or above, including English/English Language or equivalent educational qualifications.
11. Hold a minimum of one years’ experience working in a receptionist/administrative position, working within a team and using own initiative.
12. OR a minimum of three years’ experience working in a receptionist/administrative position and working within a team and using own initiative.
13. AND one years's working knowledge of fire safety checks to include building evacuation procedures.
14. Word/Text Processing Level 2, OCR/RSA or equivalent.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.