A leading communication technology provider in the UK is seeking a dynamic Cloud Contact Center Consultant to design and implement enterprise-class customer experience solutions. The ideal candidate will have over 5 years in consulting, expert-level experience with Five9 and Zoom, and strong knowledge of Workforce Management tools like Calabrio. This role offers extensive benefits including holidays, development opportunities, and mental health support, while driving the advancement of customer experience strategies. #J-18808-Ljbffr