Business Development Support Executive – Role Overview We are seeking a motivated, personable, and highly organised Business Development Support Executive to join a friendly, fast-paced office team in Bedford. This is a phone-based role focused on appointment booking and lead management rather than consultative selling. You will enjoy a varied position with autonomy, while playing a key role in supporting the wider sales and marketing function. As a Business Development Support Executive, you will be responsible for outbound calling, appointment setting, CRM management, and supporting marketing campaigns and administrative tasks. This is an excellent opportunity for someone looking to make a real impact and develop their career in a professional environment. Key Responsibilities * Conduct 4–6 hours of outbound telemarketing calls daily (approx. 50 calls / 2 appointments per day) * Book qualified appointments for field sales representatives * Manage telemarketing administration, including sending catalogues, letters, and sample packs * Maintain and update CRM systems, including generating call lists and tracking activity * Carry out lead generation and research, identifying key decision-makers and contact details * Support email campaigns, follow-ups, and bespoke copywriting * Produce regular reports on calls, appointments, and conversion rates In this role, you will play a key part in imp...