Job Overview An exciting opportunity has arisen for a Clinical Services Co-ordinator within the Division of Medicine, based at Ysbyty Glan Clwyd. With support from the Lead Manager, senior managers and clinicians the post holder will be responsible for the daily operational management of medical staffing issues and rota coordination. Key aspects of this post include developing, coordinating and managing all on call rotas within the Medicine Division. The post holder will have responsibility for producing and managing the on call roster through the Health Roster electronic system. Support the co-ordination and management of ward clerk team to include PADR’s, sickness and recruitment. The post holder will work within the Operational Management Team with support from the Lead Manager to ensure training rotas are monitored twice yearly to ensure sustained compliance with the New Deal and all rotas are EWTR compliant. By nature of this post excellent written and communication skills as well as the ability to prioritise work and meet deadlines, is essential. Main duties of the job The post holder will provide day to day operational management of the administration and clerical/Clinical staff within the Division. The Clinical Services co-ordinator will support the Medicine Management Team in ensuring sound administrative processes are in place to support the Directorate clinical teams in achieving operational objectives in an efficient and effective way. Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications Essential criteria Degree level Management or equivalent experience High level administration role for significant time RSA3 or equivalent AMSPAR Desirable criteria Professional Management Qualification Currently pursuing a qualification in NHS Management Experience Essential criteria Extensive experience of staff management Previous experience of managing financial resources Sound knowledge of IT system Knowledge of waiting list management knowledge and understanding of the terms and conditions of junior medical working patterns Experience of handling complex/sensitive complaint or situations/ issues Able to communicate with all levels of staff representatives and managers in a clear and confident manager Desirable criteria Previous NHS experience Experience of project work Management of databases Other Essential criteria Ability to work on own initiative but also work as part of a team Ability to work in a busy environment and cope under pressure. Positive and enthusiastic attitude Ability to travel within geographical area. Flexible approach to work Desirable criteria Ability to demonstrate the desire to pursue a progressive management career in the NHS Welsh Speaker