My client are a serviced office provider based in central London looking for a head of facilities management to oversee their current portfoliol.
They need someone to lead and manage the facilities operations across a portfolio of serviced office buildings, ensuring safe, compliant, and high-quality environments while maintaining cost efficiency and excellent tenant experience.
Key Responsibilities
* Oversee facilities operations across multiple commercial sites.
* Manage maintenance, M&E systems, cleaning, security, and building services.
* Ensure full health & safety and statutory compliance (fire, asbestos, water hygiene, electrical testing).
* Lead and develop facilities teams and contractors.
* Manage supplier contracts, procurement, and service level agreements.
* Oversee planned preventative maintenance (PPM) programmes.
* Control facilities budgets and capital expenditure planning.
* Support tenant satisfaction and rapid response to building issues.
* Drive efficiency, sustainability, and operational improvements.
Compliance & Risk Management
* Ensure all sites comply with health & safety legislation and statutory regulations including:
* Fire safety
* Asbestos management
* Water hygiene (Legionella)
* Electrical testing
* Gas safety
* Maintain compliance documentation, audits, and certification.
* Lead incident management and risk mitigation strategies.
Skills & Experience
* 7+ years’ experience in commercial property or serviced office facilities management.
* Experience managing multi-site building operations.
* Strong knowledge of building services, compliance, and FM systems.
* Proven leadership and contractor management experience.