Availability Window Days From time To time Sun 18:00:00 03:00:00 Mon 18:00:00 03:00:00 Thu 18:00:00 03:00:00 Fri 18:00:00 03:00:00 Sat 18:00:00 03:00:00 Be in a driving role in serving Britain's shoppers a little better everyday. Put your skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our online customers and colleagues. Be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. Get to grow your own team by spotting talent and giving them feedback and support they need to be at their best, whilst developing your own skills and experience. Maximise sales, ensuring deliveries are right and on time whilst making sure everything is safe and compliant with everyone in the right place at the right time. Be responsible for the operation in your centre ensuring routines and processes, standards coverage and change are all well managed. This role leads from the front with your colleagues and customers Putting colleagues at the heart of what I do so they can fulfil the shopping trip safely and brilliantly: Create an inspiring and welcome working environment for everyone. Deliver the shopping trip for customers by coaching my team to play their part. Promote a culture of safety first within my centre through leading and managing safe and legal routines. Ensure my team are fully trained and validated in their roles. Understand how to use the self-service facilities, supporting colleagues as required. Create an environment of two way communication, inspiring a culture of trust. A role model for colleagues, living the Tesco values and a brand ambassador that builds colleague advocacy. Understand the Big 6 for my centre and areas I manage, leading my team to deliver the targets and root causing where targets are not being met. Balance a wider range of KPIs, analysing data and root causing to put in place concise, well informed and sustainable improvements. Review systems/reports/feedback to delivery the right improvements for customers and colleagues, action planning as required. Deliver a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste. Develop own operational and behavioural skills, actively seeking feedback. Manage inspiring great performance everyday with my team, setting objectives and reviewing performance, delivering a balanced set of results. Recruit the best colleagues for our team, selecting those that are passionate about service. Empower colleagues to always put the customer first and deliver outstanding service. Responsible for business change within grocery home shopping, communicating and engaging with colleagues to deliver these changes successfully for the good of customers, colleagues and Tesco. Drive efficiencies in the operation at every opportunity. Ensure routines and colleagues are in place to fulfil customer orders on time through effective management of resource, picking and fulfilment processes Working together across my Centre and across Fulfilment to achieve shared success Building strong relationships with customers and colleagues. Being flexible in the way you think, make decisions and handle change. Knowing your own sources of energy and keeping yourself fit for life. Always looking for ideas and opportunities to build a better Tesco.