Posted: 23h ago
The role
JobPurpose:ProjectSupportOfficer
Tosupporttheimplementationofarangedigitalprojectswithin24/7Services.EnsuringthatnewITsystemsdelivertheoverallobjectivesoftheDirectorateandtheCouncil.
DutiesandResponsibilities:ProjectSupportOfficer
Thisjobdescriptionreferstotheprincipaldutiesandresponsibilitiesofthepost.Itdoesnotnecessarilylistindetailallthetasksrequiredtocarryoutthesedutiesandresponsibilities.
JobSpecificProjectSupportOfficer
- Toestablishstakeholdercontacts,developprojectsandorganiseteamstoaddressthedesiredobjectives.
- Toestablishandsupporttheidentificationofkeysuccesscriteria,anddriveforwardculturalandsystemchangesasidentifiedfrommappingcurrentandto-beprocesses.
- Identifyopportunitiestodevelopcustomerinvolvementintheplanningandengagementwithservices.
- Identifyopportunitiestodevelopservices,evaluateissuesandproblems,deliveringsolutionstoberecognisedasbestpractice.
- Providespecialistknowledgeofpolicyandprocessdevelopmentanddelivery
- Provideperformancemanagementofserviceareas,analyseandhighlighttrendsandactionswhichrequireconsiderationbymanagers,adviseandmakerecommendationsforserviceimprovements.Produceserviceareadevelopmentandbusinessplans
- Effectivelycommunicateandnegotiateproposedchangesandfunctionalimprovementtoallrelevantstaffandstakeholders
