We are seeking a hands-on IT Support Technician / Field Engineer to work across two Birmingham sites, providing hardware setup and ongoing support for laptops. This is a fully on-site role ideal for someone with strong experience in Windows installations and Active Directory. Location: Birmingham - 2 Sites Rate: £200 per day Schedule: Monday to Friday, On-Site Only Key Responsibilities: Build, configure, and install laptops for end users Install and configure Windows OS Provide technical support and troubleshooting for laptop-related issues Manage user accounts and permissions via Active Directory Travel between two Birmingham sites as required Requirements: Proven experience with Windows installation and configuration Strong knowledge of Active Directory Excellent troubleshooting and customer service skills Ability to work both independently and collaboratively across multiple locations What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk