We are looking for a talented and passionate Spa Receptionist to join us as at the exclusive Maya Blue Spa at Titanic Hotel Stanley Dock, Liverpool.
About the Role
As Spa Receptionist you will be a professional ambassador responsible for the flawless service given at Maya Blue by delivering a first class welcome followed by a consistent guest journey.
This role offers an exciting opportunity to join an outstanding team renowned for their approach to training, career development and progression.
Our Requirements
We are looking for a highly motivated individual, who has previous Spa Reception Experience and Pool Plant Experience (desirable) .
You will be an excellent and confident communicator with exceptional people skills and the ability to deliver an outstanding product and guest service.
You will be passionate about being a part of a team and Maya Blue Spa.
Other skills that will need to be demonstrated include:
Great teamwork skills
Excellent time management skills
Excellent multitasking eg. bookings, cleaning and managing operations
Ability to meet tight and conflicting deadlines
Ability to work well under pressure as it is a busy and fast paced environment
Good knowledge about beauty treatments
Excellent ICT literacy
Excellent upselling and cross selling skills
Exceptional customer service skills
Respect for your colleagues
Ability to work under pressure
Pride and attention to detail in your work
An exceptional & consistent personal presentation
Distinctive, professional and welcoming personality
Confidence & professionalism in dealing with high profile clients
All applicants who are offered employment will need to provide satisfactory references and their right to live and work in the UK before their appointment is confirmed.
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