Are you a Nights Repatriation Out of Hours Business Travel Consultant looking for a new opportunity? You will be providing a qualified specialist booking service for the World-wide Medical Emergency Assistance Industry we pride ourselves in providing an industry leading service repatriating people back home when they have suffered an illness or accident whilst abroad. Our 24-hour team of experts handle sensitive situations with care, speed and efficiency in a busy environment working closely together to solve problems, discuss ideas and find inspiration. The Job: * To offer and book travel and hotel accommodation for our Emergency Assistance clients. * To creatively support and understand our client's assistance needs and offer the best professional advice to solve travel and transportation problems and timing, with care. * To see through case management from enquiry through booking, ensuring effective prioritisation and smooth operational workflow * To anticipate and implement operational procedures to ensure growth of client satisfaction and share problem-solving skills so maximising the efficiency of the department and colleagues. Skills Required: * Minimum of two years' experience of working in the travel industry * Technology - a working or previous history with Galileo is preferable. * Attention to detail and accuracy. * Time management * Enthusiasm and willingness to learn. * Strong communication skills including an excellent telephone manner. * Problem analysis * Problem-solving * Common sense The Package: * Salary negotiable depending on experience. * All training is to be carried out in our Hampshire office with the role moving to home working upon successful completion of two weeks training Shifts comprise of: * Monday - Friday 22:00 - 08:00 * Saturday - Sunday 21:00 - 08:00 * Full-time average 40 hours per week. Interested: * If you would like to apply for the above vacancy, please click 'APPLY' or call / email Helen (phone number removed) (url removed)