Field Engineer Team Leader
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team!
Work location: North West London (This is a field based role you will be required to visit multiple client sites)
Salary: Up to £48,000
Ability to obtain Security Clearance (Must have lived in the UK for at least 5 years).
Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.
So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.
The role and what youll be getting up to on a day to day basis:
Littlefish is looking for a Field Engineer Team Leader to join our team in Nottingham.
As the Field Engineer Team Leader, you willprovide effective onsite and remote technical support to any Littlefish contracted customer for all hardware/software/mobile/print issues. Device builds and hardware installations as well as basic network/server troubleshooting and administration. You will be required to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLAs.
What are we looking for in the successful candidate?
Be able to demonstrate IT related problem-solving skills.
Be able to demonstrate leadership skills in a team environment.
Ability to share knowledge with other less experienced team members.
IT infrastructure support working across a range of up-to-date technologies including desktop/laptop/printer hardware, Office 365, Exchange 2013, Windows 10 & 11, Active Directory, Apple OSX and iOS, deployment technologies SCCM/WSUS/MDT.
Professional Profile Pre-requisites include minimum of two years experience in a similar technical role.
Excellent face to face communication skills.
Good telephone communication skills.
Good written communication skills.
Willing to travel to sites around the UK.
Comfortable working alone and using own initiative to handle any situation that arises.
Prioritises tasks to achieve Littlefish contractual SLAs.
Full clean driving licence & access to your own vehicle
What can we offer you?
Referral bonus scheme of £1000 when you successfully refer a friend.
Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare.
Company Pension Scheme
Company social events
25 days annual leave plus public / bank holidays
Purchase and sale of annual leave scheme
Life at Littlefish:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another.
I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
So, if you feel like you can make a tangible difference, apply today, and join us on this journey.
Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.
We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.
Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say).
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