Overview
Fitch Learning is a leader in financial services training. The company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services, including expert faculty, e-learning, coaching, and blended assessments. Fitch Learning is a Fitch Solutions company. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, collaborating with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry.
Fitch Learning is currently seeking a Production Coordinator based out of our London office.
Responsibilities
* Support the booking and delivery of live, hybrid and virtual training sessions
* Maintain production timelines and ensure all stakeholders are aligned
* Manage the setup and readiness of the production environment, including virtual classrooms, physical training spaces, studio spaces and auditoriums
Operational Support
* Liaise with internal teams (Client Services, Content, Project Managers) to ensure seamless delivery
* Track and report on production progress, flagging risks to the Production Manager
* Maintain accurate documentation of production and filming notes
Instructor and Stakeholder Support
* Provide logistical and technical support to instructors’ pre-event and during live events
* Ensure client-specific requirements are met in production planning
Quality & Process
* Contribute to continuous improvement of production workflows
* Manage and enhance our in-house studio capabilities
* Ensure compliance with internal standards and client expectations
* Support post-delivery by coordinating file transfers and performing quality checks to assist the post-production team where required
You May Be a Good Fit If
* You have previous experience in a production or operations support role
* You possess strong organizational and multitasking skills
* You demonstrate excellent communication and stakeholder management abilities
* You have experience using virtual learning platforms (e.g., Zoom, Teams, WebEx)
* You can manage and operate technical equipment for filming, live streaming, and content production
* You are able to work both independently and as part of a team
* You have experience collaborating with global teams across multiple time zones
What Would Make You Stand Out
* Detail-oriented and proactive
* Calm and professional under pressure
* Client-focused mindset
* Collaborative and adaptable
* Passionate about production and creative work
Why Choose Fitch
* Hybrid Work Environment: 3 days a week in office required based on your line of business and location
* A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
* Investing in Your Future: Retirement planning and tuition reimbursement programs
* Promoting Health & Wellbeing: Comprehensive healthcare offerings supporting physical, mental, financial, social, and occupational wellbeing
* Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
* Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups
* Dedication to Giving Back: Paid volunteer days, matched funding for donations and opportunities to volunteer
For more information, please visit the Fitch websites: www.fitchratings.com, www.fitchsolutions.com, www.fitchlearning.com
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