Job Description
JPMorgan Chase is at the forefront of Intelligent Solutions technology innovation, enabling businesses to transform processes and enhance client service, operational efficiency, and employee experience through automation. The firm has adopted and deployed third-party vendor technologies like low-code workflow automation, with a growing impact across all Lines of Business and Corporate Functions. Products such as UiPath and Pega are widely used to automate manual processes. The Intelligent Solutions Technology Product Line manages these vendor low-code tools securely and consistently across the firm.
The Product Line is seeking a Product Delivery Manager to support the Workflow Automation Product team. This role involves shaping the future of product delivery and crafting solutions that improve customer experiences. The Product Delivery Manager will oversee the delivery of products to clients, lead end-to-end processes, manage dependencies, and coordinate with stakeholders. The role requires creating solutions and efficiencies to enable successful and organized implementations.
Job Responsibilities
* Lead end-to-end product delivery processes, including intake, migrations, release management, operationalization, feasibility assessments, and performance reporting. Identify opportunities for efficiency and coordination improvements.
* Manage change activities across functional partners, ensuring compliance with risk, controls, and regulatory standards.
* Monitor timelines and dependencies, address blockers, and liaise with stakeholders and partners.
* Apply experience or expertise in product delivery and program management.
Required Qualifications, Capabilities, And Skills
* Ability to execute operational management and change readiness activities.
* Strong understanding of delivery processes and a track record of implementing continuous improvements.
* Experience in release management, deployment strategies, and managing large technology products and migrations.
Preferred Qualifications, Capabilities, And Skills
* Proficiency in UiPath, Automation Anywhere, Pega, or Power Automate.
* Experience with Agile methodologies and tools.
* Knowledge of product development lifecycle, design, and data analytics.
About Us
J.P. Morgan is a global leader in financial services, offering strategic advice and products to major corporations, governments, wealthy individuals, and institutional investors. We are committed to building trusted, long-term partnerships and achieving client success. Our diverse workforce is a key strength, and we are an equal opportunity employer dedicated to diversity and inclusion.
About The Team
Our Corporate Functions team covers areas such as finance, risk, human resources, and marketing. They are essential in setting up our businesses, clients, and employees for success.
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