About the Role
As part of the Waste‑Water teams, you will help protect public health and the natural environment by supporting the treatment of waste‑water across Wales.
Responsibilities
* Co‑ordinate all customer‑based commercial and contractual issues, including the issuing of offers and legal agreements.
* Ensure all revenues are received in line with departmental policies and keep customers fully informed on all commercial activities, including changes to the scope of service and costs.
* Prepare final accounts for approval within one month (or 7 days of vesting for Self‑Lay schemes, and other regulatory relevant targets) of technical completion of schemes and ensure effective commercial closure with customers.
* Assist with managing the commercial relationship with key customers and provide statement‑of‑account type reporting on a quarterly basis.
* Help provide oversight of customer activities and requirements to ensure the department delivers the best overall service.
* Provide monthly reports on offers issued, pending and accepted; key customer activities; customer commercial risks and issues.
* Work with the Commercial teams to ensure that all outstanding revenue / debt is recovered appropriately.
* Undertake any other duties as required to meet the needs of the business.
Collaborators
* Commercial team
* Design and Build team
* Project Engineers
* Billed services and Finance colleagues
* Key customers in the property development sector
Experience & Skills
* Understanding of the property development sector.
* Working knowledge of contract offers and associated legal documents between utility companies and property construction companies.
* Ideally experience of client / account / revenue management in the utilities / engineering sector.
* Commercially and financially astute.
* Good customer and stakeholder management skills.
* Excellent communicator.
* Highly organised and able to manage numerous revenue streams and complex engineering / construction projects.
Benefits
* Competitive salary.
* 33 days annual leave (pro rata, including public holidays).
* Option to buy additional annual leave up to 5 days per year.
* Enhanced employer pension contributions—up to 11% employer contributions.
* Free mortgage brokering services.
* Enhanced family‑friendly policies.
* Progression opportunities, including funded training and coaching and mentoring programmes.
* Gym and fitness discounts as well as high‑street shopping.
* Cycle‑to‑work scheme.
* Discount off all Welsh Water visitor attraction centres and gift shops.
* Car‑leasing scheme and free on‑site parking at all sites.
* Health CashBack scheme and access to an online GP service.
* An employee assistance programme for employees and their immediate families.
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