Job summary
A fixed term/secondment opportunity has arisen to cover maternity leave in the role of Senior Administrator. The main responsibilities of the role will be to provide full administrative support to the Team manager and the Tees Valley Primary Care Mental Health Service alongside providing administration support for the Associate Director of MH/LD Partnerships and Strategy.
Excellent communication skills are essential as well as the necessity to maintain confidentiality, have the ability to work to tight deadlines, use your own initiative and carry out a multitude of tasks with limited supervision.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
To provide a comprehensive, confidential administrative support.
To be aware of work priorities and needs of self and manager to ensure all required deadlines are met.
To ensure continued professional development through accessing relevant training as agreed with line manager and the service requirements of the organisation.
Responsible for the provision of an administrative service for the team ensuring that timely, accurate work is produced to deadline and work of a highly confidential, sensitive nature is handled with discretion, tact and compassion.
About us
With a starting salary of £28,392 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. It's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Star Award schemes; highlighting the outstanding work being done every day.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users.
Details
Date posted
05 May 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year (pro rata), per annum
Contract
Secondment
Working pattern
Full-time, Part-time
Reference number
346-TSA-044-26-A
Job locations
Flatts Lane Centre
Flatts Lane
Middlesbrough
TS6 0SZ
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
2. IT Qualification (. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
3. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)
Experience
Essential
4. Implementing and maintaining systems and processes within an administration team
5. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service
6. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
7. Co-ordinating meetings and associated duties
8. Extracting data and report preparation.
9. Participation in service and quality improvement initiatives
10. Advanced typing skills and inputting data accurately and efficiency
Knowledge
Essential
11. Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
12. Organising and completing demands and workloads meeting deadlines using delegation where necessary
13. A sound understanding of quality improvement initiatives.
14. Problem solving for an area of work or developing alternative or additional procedures
Knowledge/Skills/Experience
Essential
15. Adaptable approach to communication, professional with all staff, carers and service users.
16. Negotiating and influencing skills
17. Accurately transcribe data from a variety of sources, including digital dictation software.
18. Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions
19. Ability to work autonomously and proactively and be accessible to team to support workload.
20. Human resources policies and procedures.
21. To be able to critically analysis, appraise and problem solve
22. Maintain concentration and attention to detail whilst also dealing effectively with interruptions.