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Service Charge Accountant - Borehamwood - £35,000 to £40,000 per annum
My client is an independent property and estate management firm in Borehamwood with a client base in London, Hertfordshire and the North of England. They are currently seeking an experienced and professional Service Charge Accountant to become an integral part of their finance team of three and manage the service charge accounting processes of their portfolio.
Responsibilities
* Programme and produce Service charge, Ground Rent, Insurance and Rent Demands.
* Prepare Service Charge year/quarterly-end accounts within the specified timeframe and review them with the Property Manager.
* Review and prepare Service Charge year end accounts up to trial balance to be sent out to external accountants.
* Regular liaison with the Property Manager.
* Run reports as necessary to assist the Property Manager.
* Manage Clients' accounts effectively.
* Deal with customer queries verbally and in written form.
* Take ownership of the implementation process of new properties taken on.
* Undertake and review bank reconciliations within the required timeframe.
* Issue monthly/quarterly income and expenditure statements to Clients.
* Carry out daily banking routine.
* Perform ad-hoc duties as required.
* Meet deadlines set by the Business, Line Manager and Clients.
* Monitor workload and create diaries to stay on top of tasks.
* Be a point of contact for customer queries, escalating urgent matters to Line Manager if necessary.
* Handle queries from tenants and suppliers and external agencies in a professional, courteous and efficient manner.
Person Specification
* At least two years' Service Charge experience
* Knowledge of property management principles and procedures
* Good soft skills to empathise and understand customers' needs
* Working knowledge of a property management computer system (e.g., Tramps or similar is preferable but not essential)
* Microsoft Office
* Good written and verbal communication skills
* Well organised, able to multi-task
* Team player
Other Details
* Working hours: 9:00am to 5:30pm, Monday to Friday
* Office based in Borehamwood, free parking nearby
* Holidays: 20 days plus 8 bank holidays. After 10 years of service you may receive a one-month sabbatical on top of annual leave
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