Salary: £45,000 - 55,000 per year Requirements: Experience in BI or data analysis, with strong SQL, advanced Excel, hands-on dashboard development (Power BI/Tableau), and a proven track record of effective stakeholder collaboration. Solid understanding of relational databases, data validation, reconciliation, QA, and core ETL/data pipeline concepts. Strong problem-solver with rigorous, evidence-based thinking, able to structure complex problems and spot anomalies. Comfortable with ambiguity and translating business questions into clear analytical requirements. Ability to understand business context, define KPIs/metrics, and translate needs into analytical solutions. Confident engaging non-technical stakeholders and prioritising work by business impact. Clear communicator who can explain technical concepts simply; collaborative, proactive, and able to manage multiple priorities. Ownership mentality and comfort working in a scaling, less-structured environment. Desirable: Experience in SaaS, education, or B2B services; implementing BI in early-stage analytics environments. Knowledge of data governance, UAT, cloud platforms (Azure/AWS/GCP), semantic models, and self-service BI. Responsibilities: Lead rigorous analysis across five priority business areas: sales efficiency and effectiveness, customer retention analysis and programme engagement metrics, market penetration and addressable market analysis, staff retention and employee performance analysis, and customer performance profiling and ideal customer profile development. Translate business requirements into analytics, validating data quality, and designing dashboards that drive business decisions. Work alongside a third-party BI implementation partner to build and maintain the underlying data warehouse infrastructure and semantic model. Conduct robust analytical investigations to uncover trends, root causes, and actionable insights, synthesising findings into clear, evidence-based recommendations for senior leaders and cross-functional teams. Drive analytical excellence by resolving data quality issues with stakeholders and technical partners and establishing consistent methodologies, standards, and best-practice approaches. Partner with business teams to define and prioritise reporting needs, designing and building coherent dashboards that present complex data in clear, actionable visual formats. Maintain and evolve dashboards as requirements change, documenting logic and guidance and supporting the shift toward self-service BI while upholding data governance. Define and validate business metrics, KPIs, and acceptance criteria; conduct thorough UAT across the data warehouse, semantic model, and dashboard outputs. Sign off data releases, ensuring they meet business objectives and documenting all data definitions and assumptions. Serve as the primary contact for analytical queries, championing data quality and consistency while gathering feedback to improve reports, dashboards, and analytical outputs as the business scales. Technologies: AWS Azure Business Intelligence Cloud Data Warehouse ETL Excel GCP LESS Power BI SQL Tableau Backend Support More: At Rocksteady Music School, we are the UKs largest rock and pop school, dedicated to amplifying childrens self-belief and removing barriers to music education. Our central office, located in a beautiful converted manor house in rural Liphook, supports our team of band leaders who teach tens of thousands of children every week across the UK. We are seeking a Business Intelligence Analyst to join our newly formed BI team. This role offers a competitive salary of £45,000-£55,000 per annum, 28 days holiday, and additional benefits, including hybrid working and personal development opportunities. We are committed to fostering a supportive working culture, empowering our staff to contribute meaningfully while prioritising our mission of changing childrens lives through music. last updated 7 week of 2026