Post: Senior Community Engagement Officer – Grenfell Communities
Salary: £45,485 per annum
Grade: FRS E
Salary range: £45,485 – £48,412 per annum
Contract type: Fixed Term (12 months)
Working pattern: Full-time
Application closing date: 4 PM on Friday 31 October 2025
London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.
We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).
Be part of the Grenfell Memory Project: Make a Lasting Impact
The Grenfell Memory Project is a vital part of the Restorative Justice commitment made by LFB as part of the Civil Settlement Agreement with Alternative Dispute Resolution (ADR) claimants in March 2023. Through this agreement, the Brigade has pledged £8.25 million to develop a lasting and meaningful legacy that honours the 72 lives lost in the Grenfell Tower fire and supports the ongoing healing and recovery of the Community.
We are now recruiting for a key role in this important initiative. Working closely with the Consultation and Engagement Lead, the successful candidate will play a central role in delivering an inclusive, robust, and comprehensive public consultation. This role is critical not only to the success of the Grenfell Memory Project but also in helping to ensure that London Fire Brigade continues to be a trusted organisation that protects and serves all Londoners.
Key Responsibilities
* Lead the delivery of a wide range of consultation and engagement activities, ensuring that individuals and communities affected by the Grenfell tragedy can shape the development of the Memory Project.
* Recruit and support advisory groups, including families of the deceased, former residents, and local stakeholders.
* Build strong relationships with multiple stakeholders to align the Memory Project with LFB’s wider strategic goals.
* Support community recovery by participating in LFB’s Incident Response rota, offering assistance to communities affected by serious incidents across London.
About You
We are looking for someone with:
* Experience working in a large, complex public sector organisation.
* A solid understanding of the legal and practical requirements of public consultation, and a proven ability to design and deliver inclusive engagement strategies.
* Confidence and cultural competence in working with marginalised and “seldom heard” communities, including those living with trauma and grief.
* Strong facilitation skills, especially in running focus groups and sensitive conversations with diverse communities.
* A flexible, values-driven approach and a passion for amplifying community voices to help shape a meaningful legacy.
Eligibility
Minimum 3 years working within a large public sector organisation serving a large and diverse community.
Assessment Overview
To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria:
1. Experience of designing and delivering a range of community engagement and consultation activities and projects. Experience of recruiting to, setting up, managing and supporting a group of people with lived experience to ensure that they can effectively contribute to project development and influence decision-making.
2. Experience of working with diverse marginalised communities (including individuals from ethnic minority backgrounds) – sometimes referred to as “seldom heard” groups.
3. Strong communications and interpersonal and ability to successfully deal with people who are upset, have experienced trauma and/or are challenging. Competent facilitation skills in order to confidently run focus groups and lead facilitated discussions to gather insights, intelligence and obtain feedback from a diverse group of people.
4. A proven track record in delivering effective public consultation exercises. Up-to-date knowledge and understanding of the statutory principles and best practice in relation to Public Consultation. An understanding of Equality Impact Assessments and equality issues in relation to Public Consultation and community engagement.
The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Benefits of working for the London Fire Brigade
* 26 days’ holiday plus bank holidays
* Flexi-time Scheme (which can result in an additional 12 days annual leave)
* Additional leave between Christmas Day and New Year
* Family (including maternity) leave and emergency support leave
* Flexible working including work from home 60%
* Free access to the Brigade gym
* Use of the Brigade’s Medical Adviser/physios/fitness advisers
* Free counselling
* Season ticket loans
* Join social networks including our Equality Support Groups
* Contributory pension scheme
* Cycle to work scheme
* Staff discount scheme including access to Blue Light Card retail and hospitality discounts
* Opportunity to access affordable accommodation
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