Due to expansion, we are looking for a full-time Tour Consultant / Administrator to join our very well established, successful and family run Tour Operation based in Cheltenham.
It is an exciting time to be joining this sector! This role would suit someone who loves travel and is curious about it and happy to work in a small family-run business environment. If you are looking for a challenge in a very varied and interesting setting, then this could be the job for you! You will need to be methodical, keen to learn and looking for a long-term role that you can get your teeth into.
Benefits -
- Opportunity to travel to gain knowledge on familiarisation trips
- Travel Trade National Trust Membership once probation completed
- Discretionary annual bonus scheme related to overall company performance (after completing one year’s employment)
- Workplace Pension Scheme
- Annual holiday entitlement: 28 working days (including public holidays) with a loyalty scheme of 1 additional holiday day per year (for every 3 years of completed employment)
- After completing one year’s employment your birthday as a day off (or nearest Friday or Monday off if it falls on a weekend)
Fluency in one European Language other than English - French/German/Italian/Spanish/Portuguese) would be advantageous but not essential.
Responsibilities:
- To make all necessary arrangements, confirmations, payments etc with relevant suppliers such as hotels, coach companies, guides, restaurants, visitor attractions etc.
- As far as possible to ensure that accurate records are kept of all arrangements made for tours. - Responsibility for organizing specified itineraries and tours so as to achieve the closest possible match to the clients’ requirements.
- Where appropriate to make a creative contribution to the content of tours, based on relevant knowledge and experience.
- To assist where necessary with the preparation of tour materials, written itineraries etc, and to check these for accuracy.
- On occasion, with the agreement of directors, to travel abroad on the company’s behalf.
- To ensure that specified services for tours are delivered within budget in order to maximise the profitability of the tour.
- To ensure as far as possible that accurate records are kept of all costs, disbursements etc.
- To achieve the above using the company’s in-house reservations and operations system - training to be provided for this.
Hours – Monday – Friday – 9am – 5pm – Hybrid option (working 3 days in the office and 2 days from home)
Salary – Competitive and very negotiable depending on experience