Hackett London (Retail)
Job description
About us:
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate
ingenuity and British heritage, join our team today and embark on a new adventure.
If you want to join our team and grow with us, apply today.
What we are looking for:
We are looking for a fashion-passionate Sales Consultant to join our team!
Your main goals as a Sales Consultant will be to create a memorable brand experience for our customers by enthusiastically conveying the passion behind our brand and helping them find exactly what they are looking for with a friendly and helpful attitude.
You will also contribute to achieving the store's objectives and, last but not least, ensure that the store is well-presented and fully stocked with the necessary products.
Our ambition is for every customer to connect with and embrace our brand identity, creating a lasting impression that encourages them to return to our stores.
To make this happen, we need you!
Key responsibilities of the role:
1. Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest level of service while reflecting the brand's values.
2. Sales: Achieve the store's commercial objectives and KPIs by communicating the unique value of the brand to customers.
3. Store Operations: Work collaboratively with the team, carry out stock management, inventories, cash handling and daily reporting to ensure smooth store operations.
4. Store Image: Maintain excellent visual standards and ensure the store is properly organised and fully stocked.
5. Cultural Fit: Contribute to a positive team environment by encouraging collaboration, teamwork and mutual support.
Requirements
How we picture you
You are a friendly and approachable person with a positive attitude, enthusiastic and passionate about delivering exceptional customer service. You know how to build genuine connections with customers and create memorable experiences.
You are eager to learn, develop new skills and expand your product knowledge. Most importantly, you are passionate about fashion and naturally convey that enthusiasm to others.
What you need to succeed in this role
6. Minimum of 2 years' experience in fashion retail.
7. Good level of English; additional languages would be an advantage.
8. Strong team player with a commercial mindset.
9. Excellent communication and interpersonal skills.
10. Customer-oriented approach and passion for delivering outstanding service.
What we offer
We offer you the opportunity to become part of a global fashion company with endless possibilities for learning, development and career growth.
Join an inspiring and dynamic team, working alongside colleagues from around the world in a diverse and inclusive environment.
In addition, you will enjoy a generous employee discount across all our brands, allowing you to wear and experience our products with pride.