Company Description
Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multiple award winner. Yes, our roots are in carpark management, however, we're so much more expanding into new verticals to disrupt industry norms and elevate our sector with technology led solutions that deliver measurable business impact for our clients, as well as improve the public's everyday experience of travel and parking.
Position
We're looking for an experienced Team Leader to take ownership of ANPR installations across your region while supporting and guiding a skilled team of Engineers. This is a hands-on role where you'll lead by example-installing ANPR and CCTV equipment, Pay & Display machines, tablets, and signage-while ensuring every site is delivered safely, efficiently, and to specification.
You'll be the go-to person on site, trusted to manage installations from start to finish, resolve issues as they arise, and deliver a professional, high-quality service to our clients. From time to time, you may also be required to carry out reactive signage-only work.
Responsibilities and Duties
* Take full accountability for the installation of new ANPR sites, including ANPR and CCTV cameras, Pay & Display machines, tablets, signage, and any additional site requirements
* Act as the main point of contact on site, liaising closely with Account Managers and Ops Project Managers
* Collaborate with the Ops Project Manager to confirm installation requirements ahead of site visits
* Install and maintain signage where required
* Diagnose and resolve camera-related issues on live sites
* Lead, support, and oversee the ANPR Engineer assigned to each installation
* Deliver a consistently high standard of workmanship and customer service
* Ensure all work complies with health & safety, operational, and compliance procedures
* Complete accurate, detailed reports using our scheduling system
Who you are
* Proven experience installing ANPR systems and paid parking machines on live sites
* Strong technical knowledge of camera installation and setup
* Comfortable working independently and following survey and installation documentation
* Confident, professional, and customer-focused with strong client-facing communication skills
* Calm under pressure, adaptable, and able to juggle multiple priorities
* Holds a full UK manual driving licence
* Live in the Midlands with access to a good road network
Agena Values
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
Ambitious: we aim for world class service
Disruptive: we're here to change the industry
Ethical: we do things for the right reasons
Insightful: we use research to guide our decisions
Collaborative: We're better when we work together
Innovative: we help people see things differently
Other information about the role
Salary: £35,000 per annum plus regular overtime opportunities and monthly bonus on sites being successfully completed
Hours: 40 per week; Monday Friday. First job arrival time 8am
Location: Field based role covering Midlands and North
* Our selection process is as follows: Application - Competency Based Interview - 2nd interview
* You must be able to legally live and work in the UK without sponsorship
* This role is subject to the approval of our motor insurance provider, and continued employment is dependent on maintaining eligibility to drive under the company's insurance policy.
Benefits
We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
Incremental holiday increases to recognise long service
2 volunteering days a year
Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
Employee Assistance Programme 24/7 confidential, independent and professional counselling
Cycle to work scheme
EV Charging points at office locations
Regular team/company socials
Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier free recruitment process. We will provide reasonable adjustments and support to ensure neurodiverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
(No agency speculative contact - thank you)