Overview
LexisNexis Risk Solutions is seeking a Site Reliability Engineering Lead with proven industry experience to join our global engineering team. This role will be a key player in determining and refining on-going DevOps practices, agile support and deployment processes, as we continue to develop and improve the reliability of our public cloud based services. The role also requires on-call rotation for off-peak hours to maintain 24/7, 365 system availability.
About Team
Our teams are collaborative and forward-thinking; the successful candidate will help shape the operations and support for critical applications, customers and projects, working closely with Development, QA, IT Operations and Customer Operations teams. You will be a collaborative team player, with the ability to influence, communicate and solve problems effectively, whilst handling a fast-paced working environment.
Responsibilities
* Lead SRE teams to build / maintain "Infrastructure as Code", software services (PaaS and SaaS), security policies and continuous integration / deployment processes
* Remove technical debt, security hardening and continued optimisation of our cloud based environments
* Maintain critical production services with a focus on uptime and reliability for tier 1 / mission critical 24/7 services
* Collaborate with Development, QA, IT Operations, Customer Operations and Project Management teams
* Lead FinOps processes for ongoing cost optimisation
Essential Skills and Attributes
* People 40% - Leading SRE teams to ensure:
o Rotating staff within the teams across products / platforms to ensure broad experience
o Sharing and collaboration across other SRE Managers/Leads/Cloud Centre of Excellence to adopt best practices
o Mentoring and development of direct reports, including staying up to date with a fast paced sector
o Maintenance of systems / application documentation for technical and non-technical audiences
o Setting appropriate goals, ongoing objective setting and general line management of direct reports
* Financial 5% - Strong business acumen and budgeting skills
o Maintain and forecast cloud OPEX spend
o Ensure cloud spend is reasonable and optimised via FinOps processes
* Customer 20%
o Ultimate accountability across a Group Of Products for uptime and resiliency
o Ensure 24/7 technical support and Service Level Agreements for customers are met
* Technical 30%
o Examine complex releases to ensure system resilience
o Drive automation to aid productivity and maximise Infrastructure as Code
o Understand defensive, corrective, detective controls and general application troubleshooting
o Deliver resilient application stacks via "Infrastructure as Code" and DevOps practices
o Monitor and provide ongoing support for critical, high revenue business applications
o Diagnose and resolve complex system and application issues
o Experience hosting critical apps in public cloud providers (AWS and/or Azure) with services such as EC2, ECS, AKS, etc.
o Experience with containerised workloads (Docker) and orchestration (Kubernetes)
* Other 5%
o Manage Customer Reliability Engineering activities driving application monitoring, metrics, incident reviews and long-term actions
o Support security/InfoSec activities and tooling (Qualys, Wiz, Trufflehog, GitHub Advanced Security, etc.)
Qualifications
* 10+ years experience in a technical, cyber security related position
* 2+ years of management experience (including people management)
* BSc in Engineering/Computer Science/IT Security or relevant experience
* Desirable - AWS / Azure Certifications
About RELX
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling smarter decisions and better results. Our purpose is to benefit society by developing products that help researchers advance knowledge, doctors and nurses improve lives, lawyers promote the rule of law, and customers access financial services with fair pricing. Our purpose guides our actions beyond the products we develop.
What is it like to work here?
Outstanding — we are an agile, dynamic, and forward-thinking organisation that looks after our staff. We deliver high-quality products, provide employees with opportunities for personal and career development, and strive for a balance between work and family life.
Why Work for LexisNexis Risk Solutions
Explore our passion for discovery. We serve global companies and governmental entities to solve complex data challenges. Our employees collaborate to reduce risks and create opportunities for customers in more than 100 countries. We value adaptability, curiosity, and ambition.
We are committed to providing a fair and accessible hiring process. If you require accommodation or adjustments, please contact our Applicant Request Support Form or call 1-855-833-5120.
#J-18808-Ljbffr