Trade Support Assistant (Export IPAK) Full Time, Permanent We are looking for a Trade Support Assistant to join our Export Commercial department looking after the Export IPAK, Red Sea, East Africa and Indian Ocean trade lanes. The role is driven by data, reporting and relationship building both internally with other departments and with new and existing customers. This role is largely focused on developing the amount of business within these trade lanes and upselling MSC products to generate maximal revenue and TEU. At MSC UK, our success is a result of the skill and hard work of all our team members whilst constantly developing and growing with us. Skills and experience you’ll bring to us Desire to acquire new and nurture/develop existing business Market knowledge and intelligence of export trade lanes Communicate with confidence and interact professionally at all levels Excel, Word and PowerPoint skills will help but are not a necessity Team player with strong work ethic Flexible attitude to meet deadlines with proven time management skills How you will help us and what you can expect Establish and maintain good client relationships Pricing quotations & Tenders Maintain and/or update specials rates and Tariffs Provide statistical market analysis Client & Geneva visit preparation including presentations Maintain/Produce Daily vessel and Booking reports Work closely with Trade and Sales to proactively retain and grow accounts, including any research and development required, mindful of contribution towards overall Trade revenue targets Identify and promote attractive business opportunities to Trade Ensure all Trade and Geneva reports are produced accurately within agreed KPI’s Ensure freight rates and landside charges are accurately captured and filed within Tariff Management Systems Strong communication and liaison across the Commercial teams and the wider business to ensure operational support So, if you feel that this is the next step in your career, please apply now. What Working for Us Means We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers. We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment. Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support; enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches. WHAT WORKING FOR US MEANS We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers. We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment. Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support; enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches. MSC VALUES We are a Family Company We have Passion We Care for People We are in Continuous Evolution We believe in Equal Opportunities Documents