Warranty and Contracts Administrator (Cardonald)
Location: Glasgow, GB, G51 4GA
Position Type: Professional
Hours: 37.5 per week, Monday to Friday with occasional overtime required (paid at time and a half)
Salary & benefits: Competitive + overtime + life assurance + healthcare + car scheme + pension + holidays + industry leading discounts + more fantastic benefits
An opportunity has arisen for Warranty and Contracts Administrator to join our busy and fast paced service department. You will play a key role in ensuring all workshop activity is accurately costed and invoiced in a timely manner, supporting both customer satisfaction and business profitability.
* Review and process job cards, ensuring all labour, parts, and subcontracted work are correctly recorded.
* Produce accurate and timely invoices for all workshop jobs, including service and repairs.
* Raise invoices for retail, trade, and fleet customers in line with agreed terms.
* Process manufacturer warranty claims and service contract work in accordance with Volvo guidelines.
* Investigate and resolve invoice queries from customers and internal departments.
* Ensure all documentation is complete and compliant with audit and VAT requirements.
* Support credit control by highlighting overdue or disputed invoices.
What's in it for you?
* 33 days holiday including bank holidays
* Life assurance
* Company pension
* Career progression and training
* Healthcare plan with access to dental insurance
* Enhanced paternity/maternity/foster leave
* Referral schemes - earn yourself £1000!
* Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!
Skills & Experience
* Previous experience in invoicing, accounts administration, or a similar role (motor trade preferred)
* Strong attention to detail and accuracy
* Ability to work under pressure and meet deadlines, especially at month-end
* Good IT skills, ideally with dealer management systems
* Understanding of VAT and basic accounting principles
* Strong communication and organisational skills
We value your data privacy and therefore do not accept applications via mail.
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