Three Retail Customer Advisor
Location: Menai Court Unit 2, Garth Road, Bangor, United Kingdom, LL57 2RG
Salary: £13.72 per hour + an on‑target bonus of 15%, paid monthly
Working Hours: 16 hours per week across 3 days, including weekend rotation
Job Description
As a Retail Customer Advisor at Three UK, you will understand and meet each customer’s unique needs, deliver exceptional service, support sales targets, and provide tailored solutions.
Key Responsibilities
* Enhance the customer journey through meaningful interactions.
* Create exceptional experiences by promoting products and services.
* Achieve personal and store KPIs through sales and performance goals.
* Provide prompt, personalized solutions for general mobile or network enquiries.
Qualifications
We welcome all, no prior product knowledge required. Key qualities include:
* Customer focused – passion for delivering excellent service.
* Team collaboration – work well within a team.
* Problem solving – proactive resolution of enquiries.
Benefits
Competitive pay and bonuses, up to 31 days annual leave plus 2 bank holidays, pension, discounts, vouchers, and learning & development opportunities.
We comply with Equality, Diversity & Inclusion, and provide reasonable adjustments during recruitment if needed.
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