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It support engineer: 1st/2nd line fixes, sla-driven

Guardian Jobs
It support engineer
€30,000 a year
Posted: 31 March
Offer description

A leading Managed Service Provider in the UK is seeking an IT Support Engineer to provide excellent customer support at client sites. This role involves handling IT queries, ticket triage, and ensuring compliance with SLAs. The ideal candidate will have experience in an ITIL environment and knowledge of Active Directory, Windows OS, and other technologies. The company offers structured training, generous leave, and an engaging workplace culture, making it an exciting opportunity for career progression.
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