Salary: £27,500 - 27,500 per year Requirements: Experience supporting banking systems (ideally Finacle or similar core banking platforms) Working knowledge of SQL / Oracle / RDBMS with ability to run queries Understanding of SWIFT, Treasury systems, and banking operations Strong communication and stakeholder management skills Basic knowledge of Windows OS and network infrastructure Proficient in MS Office Ability to work under pressure and manage multiple priorities Strong problem-solving and analytical mindset Proactive and willing to learn new systems and technologies Team player with a user-focused approach Flexible to support out-of-hours work where required Responsibilities: Provide user support for core banking systems, including troubleshooting and issue resolution Support applications including Core Banking, Treasury, SWIFT, Nostro Reconciliation, and AML systems Manage user access and system administration Support system enhancements, customisations, and ongoing projects Conduct UAT testing and assist with implementation of new systems/modules Investigate, escalate, and resolve critical system issues within defined timelines Produce reports and MIS using SQL/Oracle tools Support internal and external audit requirements Liaise with internal teams, offshore support, and third-party providers Deliver training and guidance to system users across the business Maintain accurate documentation and records Technologies: Support Network Oracle SQL Swift Windows More: We are seeking a Senior Associate - Systems (App Support) to join our busy and fast-paced banking environment in West London on a 12-month fixed-term contract. This role focuses on providing day-to-day support across core banking systems, ensuring smooth operations across multiple business functions including Front Office, Back Office, Treasury, Finance, and Operations. We offer a salary of £27,500 per annum, exposure to a wide range of banking systems and operations, and the opportunity to work closely with technical, operational, and business teams. last updated 13 week of 2026