Reference Number - 0123445567567
Location: Penarth
Salary: Market competitive
Used Car Manager
We are looking for a motivated Used Car Manager to join our team and lead our used car department to new heights at our Hyundai & Kia branch in Penarth Rd - Cardiff. You will need to be self-motivated, accurate, and consistent in your approach to the role ensuring best practice is adopted at site with continuous monitoring and improvement.
Key Responsibilities:
* Oversee the day-to-day operations of the used car department, including sourcing and managing stock levels, pricing and appraisals, and vehicle preparation and display.
* Lead, motivate, and coach sales executives to achieve sales targets and ensure high levels of customer satisfaction.
* Report on department performance, key metrics, and stock management to senior management.
* Ensure all vehicles meet quality and safety standards before sale, in line with company policies and legal requirements.
* Ensure all sales are compliant with Group sales processes and regulatory standards.
* Develop and implement strategies to maximize sales and profitability within the used car team including lead management and in-house purchases through service departments.
* Strive for excellent customer service and timely resolution of any customer complaints.
The Ideal Candidate:
* Proven experience in the automotive industry, preferably in a used car sales or management role.
* Strong leadership skills with the ability to motivate and develop a sales team.
* Excellent communication and customer service skills.
* Strong commercial acumen with the ability to drive sales and profitability.
* Knowledge of current automotive market trends and pricing strategies.
* Ability to work under pressure and meet deadlines in a fast-paced environment.
* Full UK driving license.
Key Information:
* Working Pattern: 5 days a week, day off during the week, and closed on Sundays (subject to business need).
* Salary: Market competitive.
* 22 days holiday + BHs, increasing with length of service.
* Company pension contributions.
* Discounted car scheme and cycle to work scheme after successful completion of probation.
* Access to wellbeing advice service Menable.
This is a hugely critical role to the business, and will require a resilient, experienced, and aspirational Used Car Manager, who is at the top of their game. Whilst demanding, the potential rewards and professional satisfaction are high.
*Please note driving licence checks are carried out as part of the recruitment process.*
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